A few things to know.

Choose from beach bungalows, the beach house and beach studios. Each offers its own way to settle into island life. Explore the accommodation pages, then check available options for your dates on our booking page.

Ready for some island time? Head to our booking page to check prices and availability. A 20% deposit secures your stay and is credited towards the total price. The remaining balance is due at check-in.

The deposit is non-refundable, subject to the exceptions in our booking terms. We accept credit and debit cards, bank transfers and cash at reception.

If your plans change, please get in touch at least 14 days before check-in. You can ask to change your dates, length of stay, number of guests or accommodation category. We’ll check availability and confirm what we can arrange.

An agreed change won’t reduce your total booking price or qualify for a refund, even if you shorten your stay or choose lower-priced accommodation. If your new arrangements cost more, the difference is due at check-in.

You’ll find the full conditions and exceptions in our booking terms.

Cancel at least 14 days before your booked arrival date and we’ll retain the 20% deposit and refund anything you’ve paid above it. There’s no further cancellation charge.

With less than 14 days’ notice, the full booking amount is payable. Anything you’ve already paid counts towards that total.

You’ll find the full conditions and exceptions in our booking terms.

Travel plans changed? Please let us know on or before your booked arrival date. A later arrival date can be arranged, but the full booking amount remains payable. Any nights you won’t use may be offered to other guests.

If you don’t arrive and no notice is received, the reservation is cancelled as a no-show without a refund. The full booking amount remains payable, and the accommodation may be offered to other guests.

If you need to head off early, please let us know your plans so we can help with check-out. Unused nights aren’t refundable, and the full booking amount remains payable, whether or not you give advance notice. Anything you’ve already paid counts towards the total.

You’ll find the full conditions and exceptions in our booking terms.

Check-in is from 15:00 to 21:00. Please send us your arrival details so we’re ready to welcome you. If you’ve shared your ferry details and it’s delayed, we’ll wait for you.

Arriving before 15:00? Leave your bags with us and enjoy the facilities while we get your accommodation ready. Early access can’t be guaranteed, but your holiday can get started.

Please send us your ferry and arrival details before you travel. We’ll keep an eye on your ferry’s arrival, and if it’s delayed, we’ll be here to welcome you when you get in.

You’ll find our team at reception daily from 08:00 to 18:00. If you’ll arrive after reception closes, just let us know in advance and we’ll be there to welcome you. Help with guest emergencies is available 24 hours a day.

We can arrange a transfer for an additional charge. Please contact our team before you travel so we can confirm the arrangements and price.

Making your own way here? Find Sand Terrace on Google Maps, and we’ll see you soon.

Our team cleans your accommodation daily and changes bed linen and towels every four days. Making the bed can take a holiday too.

We don’t have a café on site, but cafés and restaurants are nearby.

Prefer breakfast in your pyjamas? Local food delivery operates almost around the clock, depending on which restaurants are open.

All our accommodations have room for up to two adults and one child. Children aged 12 and under stay free when using the existing beds.

Your accommodation has its own Wi-Fi connection, with high-speed fibre internet included in your stay. Bring your laptop; we’ll take care of the connection.

Think easy-going beach days, sandy feet and a friendly, sociable feel. Head out and explore, meet your neighbours, or settle into a hammock with a good book. There’s no hurry to put your shoes back on.

Parties and events aren’t permitted at any time of day. Please be considerate of your neighbours so everyone can enjoy their stay.

Pets will need to sit this holiday out. They aren’t permitted anywhere on the property, including guest accommodations, terraces and shared areas.

Check-out is from 08:00 to 12:00. Heading off before 08:00? Let us know in advance so we can help you get on your way.

Please settle any outstanding balance the day before you leave. We’ll also arrange a quick check of your accommodation that day, leaving one less thing to do on departure morning.

If you’d like a little more time before saying goodbye, just ask our team. Late check-out depends on availability and can only be confirmed on your departure day. An additional fee may apply.

Yes. Please share your departure details with our team in advance. Transfers are available for an additional charge, and we’ll confirm the arrangements and price with you.

Yes. We can store your luggage free of charge, and you’re welcome to keep using the facilities after check-out. Your bags can wait while you squeeze in one last swim.

Please contact our team as soon as possible and tell us what’s missing. We’ll do our best to find it and help reunite you with it.

We can’t accept responsibility for missing belongings. Any costs to forward or transport them will need to be covered by you.

Yes. We have free parking for cars and scooters, so you can head out and explore the island, then park up and settle back into holiday mode.

Your stay includes free access to the 60 m² salt-filtered swimming pool and gym at Naiwok Hills.

The pool and gym are open from 07:00 to 22:00. Enjoy a swim or keep your workout routine going with a treadmill, exercise bike and weights. Holiday mode is entirely up to you.

Children under 12 must be supervised by an adult when using either facility.

If you need to get a little work done, you’re welcome to use the coworking space at Naiwok Hills from 08:00 to 18:00. Then it’s back to the beach.